State Farm® Insurance Agent Kelly Duong
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rick White
September 16, 2026
5
out of
5
rating by Rick White
"I love state farm I have used them for over 30 years. This office staff is so friendly and always helpful and informative. Customer service in this office is exceptional."
We responded:
"Rick, thank you for the fantastic review! We’re always here to support you with your insurance needs."
Alex Garcia
September 14, 2026
5
out of
5
rating by Alex Garcia
"Great service always ready to help when you call very professional and informative 10 out of 10 we will recommend to family members"
We responded:
"We really appreciate your 5-star review, Alex! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Chau Vu
September 12, 2026
5
out of
5
rating by Chau Vu
"Thank you Anna for providing excellent service to my family and I, like always!"
We responded:
"Thank you for your review, Chau! If you ever have any questions or need assistance with your insurance, we’re always here and happy to help. "
Socorro Garcia
September 11, 2026
5
out of
5
rating by Socorro Garcia
"If you guys are looking for car insurance, life insurance, rental insurance , school insurance , etc State Farm with Kelly is the place to go! I have been with them for so long now. Ask for Iris she is the best and will get the job done for you!! Also the team has the best customer service:)!!"
We responded:
"Thanks so much for the great review, Socorro! We're grateful you been with our agency for so long. We're happy to help anytime you need insurance support!"
Christine Ta
September 9, 2026
5
out of
5
rating by Christine Ta
"Always extremely helpful and friendly!"
We responded:
"Christine, thank you for the fantastic review! We’re always here to support you with your insurance needs! "
Heidi Chen
September 2, 2026
5
out of
5
rating by Heidi Chen
"GREAT team they have at the office. Ashley and Iris have been so helpful to my mom during this difficult transition in her life with insurance policy changes. SO helpful, patient, understanding. Highly recommend using them for all your insurance needs!"
We responded:
"Thank you so much for your kind review, Heidi! We’re truly glad Ashley and Iris were able to support your mom during this transition. Providing patient, understanding help is exactly what we strive for. We really appreciate your recommendation and the trust you’ve placed in our team."
Scott Nguyen
September 1, 2026
5
out of
5
rating by Scott Nguyen
"It’s not easy to find a trustworthy auto insurance agency these days, but this team truly cares about their customers. 5 stars—they well deserve it!"
We responded:
"Thank you so much for your review, Scott! We’re happy to hear you felt the care and trustworthiness you were looking for. Providing great service and looking out for our customers is our mission. We truly appreciate your 5-star rating!"
Joshua Deutsch
August 31, 2026
5
out of
5
rating by Joshua Deutsch
"Exelente servicio,atencion,y precio"
We responded:
"¡Muchísimas gracias por la reseña de cinco estrellas, Joshua! Agradecemos mucho sus comentarios. Si en algún momento quiere hablar con nosotros sobre sus necesidades de seguro, ¡aquí estamos para ayudarle! "
Remy Phan
August 31, 2026
5
out of
5
rating by Remy Phan
"The customer service is excellent. Anna helps a lot."
We responded:
"Thank you so much for the 5 stars, Remy! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
John Phung
August 27, 2026
5
out of
5
rating by John Phung
"This office provides speedy customer services, friendly and professional."
We responded:
"Thank you so much for the 5 stars, John! We truly appreciate your feedback and are always happy to help whenever you need us. "
J V
August 26, 2026
5
out of
5
rating by J V
"State Farm has been my insurance provider for several years And they are by far the best thank you for all you do!"
We responded:
"Thank you so much for the kind review! We’re thrilled to hear that you feel we’re the best. We truly appreciate your support—thank you for choosing us!"
Jack Perry
August 24, 2026
5
out of
5
rating by Jack Perry
"Great service."
We responded:
"Thank you for your 5-star review! We are glad you had a positive experience and are always happy to help!"
lisa le
August 20, 2026
5
out of
5
rating by lisa le
"Ashley has been amazing! She was so helpful, patient, and made the whole insurance process so easy to understand. She was always quick to answer my questions and made sure I felt comfortable with everything. I definitely recommend Ashley to anyone looking for a great State Farm agent! 5 stars!"
We responded:
"Thank you so much for the 5-star review, Lisa! We’re thrilled to hear that Ashley was helpful, patient, and made the insurance process easy to understand. We truly appreciate your kind recommendation and are glad you felt comfortable throughout everything. If you ever need anything, we’re here to help!"
Kevin Hong
August 17, 2026
5
out of
5
rating by Kevin Hong
"Ashley was very friendly and helpful throughout the entire process to get the most information i needed for my policy. I’m very satisfied with her service. Thank you so much Ashley ✨"
We responded:
"We’re thrilled to hear Ashley was friendly and helpful throughout the process and that you had everything you needed for your policy. Your satisfaction means a lot—thank you Kevin!"
Binh Nguyen
August 14, 2026
5
out of
5
rating by Binh Nguyen
"Great customer service. Always prompt on replies"
We responded:
"We really appreciate your 5-star review, Binh! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Laura Artalejo
August 11, 2026
5
out of
5
rating by Laura Artalejo
"⭐⭐⭐⭐⭐
I highly recommend her! She has been incredibly attentive, helpful, and professional throughout the entire process. I have both my car and home insurance policies through her, and she always makes sure I’m getting the right coverage at the right price.
What I appreciate most is the way she treats her customers. She doesn’t make you feel like just another customer—she treats you like a friend and genuinely cares about helping you. She is always patient, responsive, and willing to take the time to answer any questions I have.
I’m extremely happy with the customer service and personal attention she provides. I’m grateful to have someone I can trust with my insurance needs. Thank you for always going above and beyond! ❤️"
We responded:
"Thank you so much for your wonderful review! We truly appreciate your trust in us for both your car and home insurance. I’m glad you’ve felt supported, informed, and cared for throughout the process—your satisfaction means everything. Thanks again!"
Lizbet
August 7, 2026
5
out of
5
rating by Lizbet
"I had a great experience working with Ana. She was incredibly kind, patient, and helpful throughout the entire process. She took the time to answer all of my questions, explained everything clearly, and made sure I felt comfortable with my options. Her friendly attitude and excellent customer service made the experience easy and stress free. I truly appreciate all of her help and would definitely recommend Ana to anyone looking for great insurance service!"
We responded:
"Thank you so much for your kind review, Lizbet! We’re thrilled to hear you had a great experience with Ana—her patience, clarity, and support are what we aim for. We truly appreciate your recommendation."
Jay
July 31, 2026
5
out of
5
rating by Jay
"Everyone here have been so helpful since day # 1
Whenever i have a question they always answer right away. Thanks for your help."
We responded:
"We’re really glad to hear that the team has been helpful since day one and that you get answers right away whenever you have questions. We truly appreciate your support—thanks again, Jay!"
Fae Pascua
July 31, 2026
5
out of
5
rating by Fae Pascua
"Huge fan of Kelly Duong’s team! Ashley is my agent and she’s always so quick to help out whenever I have questions."
We responded:
"We’re thrilled to hear you’re a huge fan, Fae! We’re glad Ashley’s been quick to help whenever you have questions—thanks again for your support! "
Richard Nguyen
July 28, 2026
5
out of
5
rating by Richard Nguyen
"My Agent Ashley Duong, was very helpful on acquiring paperwork and adjusting as needed to send to my Credit union loan. Commuincated and got everything done in a timely manner"
We responded:
"Thank you for the review, Richard! We’re glad Ashley was able to help with your paperwork in a timely manner. We are here to help!"
Jonathan Nguyen
July 24, 2026
5
out of
5
rating by Jonathan Nguyen
"This agency is amazing. Kelly and Anna provides great service. Every time I call with questions they have answers. They are very clear and helpful."
We responded:
"Thank you so much for your kind words, Jonathan! We're very happy to be able to provide you with clear, helpful, and responsive service. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience."
Peter Tran
July 22, 2026
5
out of
5
rating by Peter Tran
"Kelly and Iris are great partners to work with. Any requests and inquiries are handled very well and timely with no issues."
We responded:
"Thanks so much for your review, Peter! We truly appreciate you trusting us—please don’t hesitate to reach out anytime."
Jay Le
July 21, 2026
5
out of
5
rating by Jay Le
"Honest, helpful, and attentive is what I look for when it comes to harboring my auto and life insurance. Kelly and her team have delivered that! I’ve been with Kelly for more than a decade and continue to put my trust in her team!"
We responded:
"We truly appreciate your trust in us over the years, Jay. It means a lot to know you feel we’ve been honest, helpful, and attentive with your auto and life insurance. We’re here for you anytime you need us—thanks again for being a long-time customer!"
Peterson Le
July 20, 2026
5
out of
5
rating by Peterson Le
"I’ve been with Kelly’s office for over 10 years. Kelly’s support goes beyond insurance. When I was in college she made donations for me to travel for medical mission work. She now insures my whole family and all my friends. Her whole office is super helpful super friendly. Theres no one better."
We responded:
"Thank you so much for the kind review, Peterson! We’re grateful to support you and your family for 10+ years, and we truly appreciate your trust. Our team is glad we’ve been there beyond insurance—and it means a lot to hear you’ve found us helpful."
Tam NC
July 16, 2026
5
out of
5
rating by Tam NC
"I've been with Kelly Duong State Farm for years and the service is good. Ashley is helpful and walked me through all my options. She is professional, fast, and genuinely cares about her clients."
We responded:
"Thanks so much for review, Tam! Ashley truly cares about helping our customers make informed decisions, and we’ll be sure to pass along your kind words. We appreciate the years of trust you have in us."